Turn freight enquiries into profitable jobs
Shipmax CRM is a sales application built for freight forwarders. It helps your team manage enquiries, quotations and customer accounts, and shows which sales actually earn a margin.
Why freight forwarders need a CRM
Freight sales moves fast. Enquiries arrive by email, phone and messaging, rates change often, and the first forwarder to reply with a clear quotation usually wins. When enquiries live in inboxes and spreadsheets, follow-ups are missed, quotations are inconsistent and nobody can say which customers really bring profit.
Shipmax CRM gives sales teams one place to work, and gives managers a clear view of the pipeline, so more enquiries become shipments and every sale can be judged by the margin it earns.
What Shipmax CRM brings to your sales team
Every enquiry tracked
Each enquiry is recorded and followed from first contact to a won or lost result, so nothing is forgotten.
Faster, consistent quotations
Respond quickly with professional, consistent quotations built from your own service and charge lists.
Clear customer ownership
Know who handles each customer, so two salespeople do not chase the same account.
Sales judged by margin
See which customers and services turn into profitable jobs, not just which ones bring volume.
Visibility for managers
Follow the pipeline and team activity across branches, with reports that support sales decisions.
Built for multi-branch teams
Works across companies, branches and sales teams, using the same structure as the rest of the Shipmax products.